Terms & Conditions

1. Acceptance of the Terms

By accessing, registering, or continuing to use the Service, you represent that you have read, understood, and accepted these Terms. If you do not agree, you must refrain from using the Service. You represent that you are of legal age and, if acting on behalf of an organization, that you are authorized to bind it.

2. Description of the Service

AEOBoost is an Answer Engine Optimization (AEO) platform that analyzes e-commerce stores and products and, using artificial intelligence, generates and optimizes product descriptions and content to improve visibility to AI assistants such as ChatGPT, Perplexity, and Gemini. The Service is offered through subscription plans.

3. Accounts and credentials

You are responsible for providing accurate information and keeping it up to date, as well as for keeping your access credentials confidential. You will be responsible for all activity carried out under your account.

4. Acceptable and prohibited use

You agree not to misuse the Service. In particular, you may not:

• Use the Service for unlawful, fraudulent, or deceptive purposes, or to send spam.
• Infringe intellectual property or third-party rights.
• Interfere with the security of the Service (introduce malware, probe vulnerabilities, perform unauthorized scraping, or circumvent technical limits).
• Generate illegal content, deepfakes, hate speech, or malware, or attempt to "jailbreak" the AI models or their safeguards.
• Reverse engineer, resell, or redistribute the Service.

5. Artificial intelligence: content, responsibility, and accuracy

The Service uses generative AI models. You are solely responsible for the prompts you enter, for how you use the generated outputs, for verifying their accuracy before publishing them, and for holding the necessary rights to the content you provide.

To the extent permitted by law, as between the parties you retain the rights to the content you input and to the outputs generated from it, and you are responsible for their use. We reserve the right to moderate content, filter or reject outputs, and restrict or suspend accounts that violate these Terms.

If a rights holder believes content infringes their rights, they may notify sales@aeoboostapp.com for review and possible removal. Repeated infringement may result in account termination.

Accuracy notice: AI-generated outputs may contain errors or inaccuracies and must not be used as regulated professional advice without human oversight. You must review all content before publishing it.

6. Intellectual property

The Seller retains all intellectual property rights in the Service, including software, documentation, and trademarks. You are granted a limited, non-exclusive, non-transferable license to use the Service within your contracted plan, with no right to resell or redistribute it. Regarding the content you provide, you grant us a limited license to host and process it for the sole purpose of providing the Service.

7. Payments, subscriptions, and refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles customer-service inquiries related to payments and refunds.

Payment, billing, taxes, renewal, cancellation, and refund conditions are governed by Paddle's Buyer Terms, available at paddle.com/legal/checkout-buyer-terms. Please also see our Refund Policy.

8. Service level

We strive to keep the Service available but do not guarantee uninterrupted or error-free operation. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

9. Limitation of liability

To the maximum extent permitted by law, our aggregate liability is limited to the amounts paid by you during the twelve (12) months preceding the event giving rise to the claim. We will not be liable for indirect, incidental, special, or consequential damages (including loss of profits, data, or reputation). Nothing in these Terms excludes liability that cannot be excluded by law.

10. Indemnification

You agree to hold the Seller harmless against claims arising from the content you provide, from unlawful use of the Service, or from your breach of these Terms.

11. Suspension and termination

We may suspend or terminate your access in the event of material breach, non-payment, security risk or fraud, or repeated or serious violations of these Terms. Upon termination, you will have a reasonable period to export your content, after which it may be deleted.

12. Governing law and changes

These Terms are governed by the laws of the Republic of Colombia, and any dispute will be submitted to the competent courts of that jurisdiction. We may update these Terms; the current version will be posted on this page with its update date.

13. Contact

For any questions about these Terms, write to us at sales@aeoboostapp.com.